FAQs

HOW MUCH IS SHIPPING?

Shipping is FREE to anyone in the USA (Including Alaska/Hawaii). Yep, free.

HOW DO I CARE FOR MY SHIRT?

Well, you need to wash it! Our clothing can be washed with other similar colors. Hand or Machine Wash Cold with soap or detergent. NO bleach. Tumble dry low or line dry.

DO YOU SHIP INTERNATIONALLY?

Yes.  THE RUFF RIDER CO. does offer shipping to most countries around the world. We do have to charge a minimal shipping cost to cover customs and tariffs...Shipping regulations vary country to country. You will get a shipping estimate at checkout, and we will get that out as soon as we can! Worldwide, the shipping charges we quote to you reflect the cost of shipping as determined by UPS or USPS, with no additional markup.

I JUST PLACED AN ORDER. WHEN WILL I GET IT?

After your order is placed we generally require 1 to 3 business days for processing. We use USPS (US Postal Service) which usually takes between 5- 7 business days. THE RUFF RIDER CO. also doesn't mind shipping out orders on the weekend to you. We want to make sure you get it as soon as you can!

HOW CAN I CHANGE OR CANCEL MY ORDER?

All orders are shipped as quickly as possible so we are not always able to change or cancel them. Please email us at [email protected] immediately including your name and order, and we will gladly assist you if possible.

THE ITEM I WANT IS OUT OF STOCK! WHEN WILL YOU GET MORE?

We want to fill our orders completely, however back orders do happen. Some items may temporarily be out of stock, and certain items may be discontinued. If you have a question about a certain style, please email [email protected] with your question.